We accept order cancellation before the product is shipped or produced. Your cancellation must be within 2 hours of your order.
You have 30 days to return any sunglasses or eyewear that has not been modified to a personal prescription. The glasses must be in the same condition as when it departed CB EYEWEAR.
For any orders with an prescription you have 15 days to return, reason for changes are:
The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made. Manufacturer defect such as a frame that breaks. They will be replaced or your money back.
Please email us at Returns@cbeyewear.net for any questions or concerns